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Orders placed after 3pm EST on Thursdays 
will not be shipped until the following Monday.


Do to the COVID-19 virus concerns and for the safety of our employees,

some of whom are working remotely, shipping of orders could be delayed

depending upon inventory levels at the time your order is placed.

Please call Customer Care for additional shipping information as required.     


We appreciate your business and trust your understanding

with this situation. 

Our Shipping & Availability Policy

It is Hickok's goal to ship all orders complete in 1-2 business days, from receipt of your order, but based on availability and manufacturing schedules some products may have longer ship times. Items purchased near or during a holiday may take longer. Product availability/ship times are listed for each item on their respective product web page. Please note: Orders placed after 3pm EST on Thursdays will not be shipped until the following Monday. Replacement parts typically ship within 3 business days from receipt of your order.
  • Before you place an order: If you need your order shipped sooner, please contact our Customer Care Department to verify availability or you can check for product availability with your Local Distributor.
  • Actual shipping times will vary depending on the ship to address and type of shipping selected.
  • All items are shipped via UPS. During checkout, you are given the option to select Next Day, Second Day or Ground shipping. The respective shipping costs are displayed next to each option. The customer is responsible for all shipping related costs.
  • UPS does not deliver to P.O. Boxes - please include a complete street address for all orders.
  • We only ship products within the continental US, Alaska, Hawaii, Canada and Mexico.
  • ship products 
  • If ordering internationally, any taxes, customs or related fees will be your responsibility. Hickok/Waekon is not responsible for packages delayed by customs.
  • You will receive an order confirmation email once an order is placed.
  • If you need to cancel or change an order, please contact our Customer Care Department immediately. Please note that changing your order after a product has shipped may result in additional charges.
  • To check on the status of your order please visit our Quick-n-EZ site and select ORDER STATUS from the menu at the top of the page. You may also contact our Customer Care Department.
  • If you need to return a product, please see our Return Policy.
  • Hickok/Waekon is not responsible for items damaged during shipping.
Hickok/Waekon reserves the right to update or modify theses terms of the Shipping/Availability Policy at any time.